• DBS Bank, OCBC Bank, and Far East Hospitality make the list for the first time.
  • National Kidney Foundation recognised in the newly-introduced special recognition category, Best Employer for Voluntary Welfare Organisation.
  • Best Employers in Singapore led the way with a 27-point higher engagement score and with 2.1 times more highly engaged employees than market average.
  • Best Employers in Singapore achieved 18 percent higher revenue and 11 percent higher profit than market average, even in these challenging times.

SINGAPORE - Media OutReach - Sep 2, 2016 - Aon Hewitt, the global talent, retirement and health solutions business of Aon plc (NYSE: AON), has named seven organisations as Aon Best Employers -- Singapore 2016.


From left to right: Na Boon Chong, Senior Client Partner, South East Asia, Aon Hewitt with Aon Best Employers Singapore 2016 in an Award Ceremony on Wednesday

In this year's challenging business environment, CEOs continue to identify rising salaries and critical skills shortage as their top people risks in the market. This year, poor availability and selection of talent also arose as a top three people risk.


What are the top three drivers for employee engagement in Singapore?


Best Employers achieve 27 points higher engagement scores than the market average by standing out in these three areas:


1.     Career opportunities: Employees at Best Employers are 1.3 times more likely to feel their organisations offer excellent career opportunities compared to other strong performers in the market and industry.

2.     Senior leadership: Employees at Best Employers are 1.2 times more likely to feel that senior leadership treats them as the organisation's most valuable asset.

3.     Rewards and recognition: Employees at Best Employers are 1.3 times more likely to feel well-recognised and rewarded (beyond pay and benefits) for their efforts.


How do Best Employers lead the way?


  • High Employee Engagement

        o    Best Employers achieve engagement scores of 80% (market average, 63%).

        o    78% of Gen Y employees at Best Employers feel confident of their future career opportunities in their organisation (market average, 55%).

  • Effective Leadership

        o    Best Employers develop engaging leaders, with 100% of Best Employer organisations providing effective feedback on how leadership styles influence the team (market average, 68%)

        o    86% of Best Employers have formal mentoring programmes to develop an effective leadership pipeline (market average, 54%).

  • Compelling Employer Brand

        o    80% of employees at Best Employers believe their organisation delivers on its promises (market average, 61%).

        o    Best Employers have great ambassadors, with 84% of employees saying they would recommend the organisation to someone looking for a job (market average, 65%)

  • High Performance Culture

        o    86% of Best Employers integrate promotion-linked goals into performance management (market average, 54%).

        o    71% of Best Employers hold their managers accountable for their team' engagement levels by linking managers' performance ratings with employee engagement levels


The Aon Best Employers -- Singapore 2016 are:




The Ritz- Carlton, Millenia Singapore

Best of the Best Employers

American Express Singapore

Best Employer -- Singapore

DBS Bank

Best Employer -- Singapore

DHL Express Singapore

Best Employer -- Singapore

Far East Hospitality

Best Employer -- Singapore


Best Employer -- Singapore


Best Employer -- Singapore


Marriott International -- Singapore is also named an Aon Best Employer -- Singapore 2016 through the Global programme. In addition, American Express, DBS Bank, FedEx Express Asia Pacific, and The Ritz-Carlton Hotels and Resorts, Asia Pacific are recognised as Aon Regional Best Employers in Asia Pacific 2016.


Four special recognitions were also given out:




FedEx Express Singapore

Best Employer for Commitment to Engagement

American Express Singapore

Best Employer for Generation Y

Berries World of Learning School (TCC) Pte Ltd

Best Employer for Small Medium Enterprise

National Kidney Foundation

Best Employer for Voluntary Welfare Organisation


Jeremy Andrulis, CEO Southeast Asia, Aon Hewitt, said: "Critical skills shortage and poor availability of talent are the top people issues faced by CEOs in Singapore today. Best Employers focus on enabling talent strategies to drive business results across the entire employee life cycle, from pre-recruitment to exit. This includes agile and rapid delivery of HR services via cloud-based solutions as well as using technology for continuous listening--or gathering feedback and taking action regularly."


Gitansh Malik, Regional Leader -- Aon Best Employers Asia Programme, Aon Hewitt, said: "The average person spends 2.5 hours on mobile devices daily, and expects the same consumer-grade experience from their interactions with their employers as they do with their social networks. Through digital HR transformation, Best Employers are well-positioned to deliver an exceptional employee experience and drive engagement."


From left to right: Na Boon Chong, Senior Client Partner, South East Asia, Aon Hewitt with Aon Best Employers Singapore 2016 in an Award Ceremony on Wednesday



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About the Aon Best Employers programme

The Aon Best Employers programme is the most credible and comprehensive survey of its kind in Asia Pacific, and serves as a diagnostic tool designed to help organisations identify areas of improvement in employee engagement, leadership effectiveness, employer brand, and culture to drive high performance. The survey leverages on Aon Hewitt's professional assessment tools and includes participants from a variety of industries--including finance, F&B, hospitality, pharmaceutical, and more. For 16 years, Aon Hewitt has conducted this survey across 12 markets in Asia Pacific: China, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Singapore, Taiwan, and Thailand, as well as Australia and New Zealand.


About Aon

Aon plc (NYSE:AON) is a leading global provider of risk management, insurance brokerage and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 72,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative risk and people solutions. For further infor­mation on our capabilities and to learn how we empower results for clients, please visit: http://aon.com/ and https://apac.aonhewitt.com

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